I design experience, service, and systems that help organizations make better decisions with their people, processes, and technology.
Experience & Service Designer in New York
Selected work
IMF CREATIVE Lab
Evaluative research, journey mapping, service blueprinting
WOWDLAB · S&I Corporation
Generative research, concept & prototype testing, survey, gtm strategy
WOWDLAB · LG Electronics
speculative research, cross-funCtional workshop, Customer experience design
canegie mellon university · University of Pittsburgh Medical Center
Design sprint, evaluative research, product design from scratch
